Currently, inefficiencies in healthcare practices can frustrate patients and lead to unnecessary pre-surgical tests or boilerplate after-visit instructions, among other issues. Personalized health care is a promising fix, but needs smart processes using automation and AI tools to reach its potential. Steps toward this goal include ensuring that the right building blocks are in place, and then focusing on high-volume, high-impact processes and the gathering of quality data through consistent processes. Eventually, we can get our healthcare to the same level of personalization that we enjoy today with online shopping or banking.
